Privacy policy
Privacy policy
Last updated: October 2025
1. Introduction
Welcome to Mind2Mind (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website (mind2mind.live), contact us for bookings, attend our events, or use any of our digital services, including custom Mind2Mind GPTs powered by OpenAI.
By using our services, you agree to the terms of this Privacy Policy.
2. Information we collect
We collect only the information necessary to deliver our services effectively and improve your experience. This may include:
Contact details: Name, email address, phone number, and company name when you make an enquiry or booking.
Event details: Location, event type, date, and requirements provided voluntarily.
Website data: Non-identifiable information like browser type, device, and general usage statistics (via analytics tools).
AI interactions: When using our custom GPTs, your messages are processed by OpenAI’s API to generate responses. We do not store or share these conversations outside OpenAI’s systems.
We do not collect sensitive personal data (e.g. financial information, government IDs, or biometric data) unless specifically required for contractual or legal purposes.
3. How we use information
We use collected data to:
Respond to booking and event enquiries.
Deliver our performances and related services.
Maintain communication with clients and partners.
Improve our website, AI tools, and customer experience.
Comply with legal and tax obligations.
We do not sell, rent, or trade personal data to third parties.
We also do not use personal data for advertising or profiling purposes.
4. Data sharing and third-party services
We may share data with trusted third-party providers solely for operational purposes, such as:
OpenAI (for our GPT integrations)
Website hosting and email services (for communication and analytics)
Payment processors or accounting tools (for invoicing and tax compliance)
These providers only process your data as required to perform their specific functions and are bound by confidentiality agreements.
For OpenAI’s data handling details, see:
OpenAI Privacy Policy
5. Data retention
We retain booking and contact information for as long as necessary to manage our services, comply with legal obligations, and maintain records of business communications.
We do not retain AI interaction data beyond what OpenAI stores for operational safety and compliance.
You may request deletion of your data at any time by contacting us (see Section 9).
6. Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no digital platform can guarantee absolute security.
7. Your rights
Depending on your jurisdiction, you may have the right to:
Access and receive a copy of your personal data.
Request correction or deletion of your data.
Object to or restrict certain data processing activities.
To exercise these rights, contact us via the details below.
8. International data transfers
Mind2Mind operates primarily in the United Arab Emirates but serves clients worldwide.
When necessary, data may be processed outside your home country, in jurisdictions that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place.
9. Contact us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
Mind2Mind
Email: info@mind2mind.live
Website: mind2mind.live
10. Changes to this policy
We may update this Privacy Policy periodically.
The latest version will always be available at mind2mind.live/privacy-policy, with the date of last revision clearly shown.
Last updated: October 2025
1. Introduction
Welcome to Mind2Mind (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website (mind2mind.live), contact us for bookings, attend our events, or use any of our digital services, including custom Mind2Mind GPTs powered by OpenAI.
By using our services, you agree to the terms of this Privacy Policy.
2. Information we collect
We collect only the information necessary to deliver our services effectively and improve your experience. This may include:
Contact details: Name, email address, phone number, and company name when you make an enquiry or booking.
Event details: Location, event type, date, and requirements provided voluntarily.
Website data: Non-identifiable information like browser type, device, and general usage statistics (via analytics tools).
AI interactions: When using our custom GPTs, your messages are processed by OpenAI’s API to generate responses. We do not store or share these conversations outside OpenAI’s systems.
We do not collect sensitive personal data (e.g. financial information, government IDs, or biometric data) unless specifically required for contractual or legal purposes.
3. How we use information
We use collected data to:
Respond to booking and event enquiries.
Deliver our performances and related services.
Maintain communication with clients and partners.
Improve our website, AI tools, and customer experience.
Comply with legal and tax obligations.
We do not sell, rent, or trade personal data to third parties.
We also do not use personal data for advertising or profiling purposes.
4. Data sharing and third-party services
We may share data with trusted third-party providers solely for operational purposes, such as:
OpenAI (for our GPT integrations)
Website hosting and email services (for communication and analytics)
Payment processors or accounting tools (for invoicing and tax compliance)
These providers only process your data as required to perform their specific functions and are bound by confidentiality agreements.
For OpenAI’s data handling details, see:
OpenAI Privacy Policy
5. Data retention
We retain booking and contact information for as long as necessary to manage our services, comply with legal obligations, and maintain records of business communications.
We do not retain AI interaction data beyond what OpenAI stores for operational safety and compliance.
You may request deletion of your data at any time by contacting us (see Section 9).
6. Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no digital platform can guarantee absolute security.
7. Your rights
Depending on your jurisdiction, you may have the right to:
Access and receive a copy of your personal data.
Request correction or deletion of your data.
Object to or restrict certain data processing activities.
To exercise these rights, contact us via the details below.
8. International data transfers
Mind2Mind operates primarily in the United Arab Emirates but serves clients worldwide.
When necessary, data may be processed outside your home country, in jurisdictions that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place.
9. Contact us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
Mind2Mind
Email: info@mind2mind.live
Website: mind2mind.live
10. Changes to this policy
We may update this Privacy Policy periodically.
The latest version will always be available at mind2mind.live/privacy-policy, with the date of last revision clearly shown.